Every new enquiry answered, even when the front desk is busy.
New clients often contact several offices and go with the first to respond. We make sure that's you, without anyone sharing sensitive details by text, and keep meetings, proposals and bills moving.
- Hi, this is Hale & Ortiz Law. Sorry we missed your call. What can we help with? You can text back here.Reply STOP to opt out.
- I was in a car accident last week and need to talk to someone
- I'm sorry that happened. An attorney will call you back. When is a good time to reach you?
- Anytime after 3 tomorrow
- Thank you. Please don't share details of the case by text. We'll cover everything on the call.
A new enquiry at 5:58pm. The firm is made up; the texts are how it works.
New clients don't wait for a call back on Monday.
Calls come in while you’re with a client, in court or after hours. Someone looking for help with a legal, tax or health matter usually contacts more than one office, and the first to respond has the edge.
We reply quickly and politely, ask only what’s needed to arrange a call, and steer people away from sharing sensitive details by text.
What we fix for professional offices
Pick the one that sounds most like your week.
“New clients call while I'm with a client”
A quick, professional reply and a call-back request sent to you, without anyone discussing their matter by text.
How we fix it Getting found on Google“New clients compare reviews first”
We ask every client for a review the same way, and keep your Google profile complete and active.
How we fix it Paperwork after hours“Booking and billing eat the front desk's day”
New clients book a first conversation online. Proposals are signed on a phone, and bills are paid by card or bank.
How we fix it Chasing quotes and payments“Bills sit unpaid for weeks”
Polite reminders with a link to pay go out on their own, and stop the moment the client pays or replies.
How we fix itCommon questions
What about confidential information?
It asks only for what’s needed to arrange a call back: who they are, how to reach them and roughly what it’s about. You can read every conversation, and you decide when it starts.
See how quickly your office responds
Start with a free audit of how new clients find you and how easy it is for them to get in touch.
The free trial is Software only, our app on its own: 14 days, no card needed. Rather talk first? Talk to us.